Reviews

During touring Vietnam & Cambodia we did a cruise on the Mekong explorer this was in the middle of the tour and was a great relaxing experience in the middle of a hectic tour which we would recommend and always remember

They were really helpful when I booked by telephone

Excellent accommodation. Brilliant staff and excellent food.

Loved the Mekong river trip. Great staff and service. Would definitely recommend.

Only the trips let it down. Room was clean and bed comfortable. Staff friendly and helpful.

Extraordinary experience !

Extremely well organised with excellent personable guides who helped make the experience memorable.

Hotels in Hanoi and Hoi An below expectation.
Hotel in Saigon was good!
Victoria Mekong vessel, food and service excellent!
Siem Reap hotel Good!
Guides were good.

A wonderful tour that was very well organised with good hotels, excellent guides, great restaurants, a good variety of things to do/ places to visit. It was lovely seeing and doing all the usual tourist attractions, but equally great doing more unusual things like the visit to a family home in Hanoi where the gentleman's grandfather had been one of the mandarins, having a go at farming and lastly the cookery school in Siem Reip where we learnt how to cook and made our own lunch. So many highlights on this trip. Thoroughly recommend it.

Tried hard to find flights and room on cruise

Having been on 3 previous WW tours( although 1 was cut short at the very beginning) we had some high expectations.
The flights from UK to destination and the return were excellent as we flew with Emirates.
The internal flights were obviously very different as they were run by local Airlines,so you have to expect something much less comfortable.
However,the journey's were short so this was not a real problem.
Meeting our first guide was typical of previous tours as he was humourous, friendly and very welcoming.
As a group towards the end of the tour, we felt it would have been helpful to have the same National guide all the way through.
This may not have been possible as we had crossed the border to a separate country where the language was different and the culture different.
As in previous tours the schedule is very busy ,but we knew it would be.
We were not expecting the heat and humidity that we encountered but both guides were constantly advising us to drink plenty of water and this was provided as a constant on all coach travel.
Hotels ranged from modern to some dated in there accommodation so this may be something to look at.
Hotel staff always very attentive and nothing too much trouble.
I'm sure that as a very reputable company you always do regular checks.
We would certainly recommend this tour to others and we will definitely be looking at others .

Excellent tour, great guides, mainly good meals but two restaurants in particular very poor service and food not too good. Had a problem with our Vietnam visa - Wendy Wu made us travel a day early but didn’t apply for the appropriate visa for us, we had a problem then and had to pay a significant amount more which we weren’t expecting..

swift to answer the phone call and went through the tour and advised … phoned back and kept us informed throughout the booking process

Great customer service and friendly staff who understand requirements.